Client Reviews

Weng Chew Wong
Weng Chew Wong
04:31 29 Feb 20
Good experience with shayne. Friendly, helpful and knowledgeable Therapist.
Senthu Yvonne
Senthu Yvonne
02:02 15 Oct 19
Under Dr Sylvia's care and remedial masseuse Jesse, I've been able to manage crippling back and hip pain during pregnancy. Highly recommend them if you experience discomforts during pregnancy
Paola Venturini Hubert
Paola Venturini Hubert
08:29 08 Dec 17
I have had several sports related injuries and Core Concepts has saved me and put me "back to new" each times! The therapists are excellent - knowledgeable and professional, and the receptionists (Carol, Adiqah and Rin) are always friendly and helpful. They even give me oreo cookies for my children! 🙂
Wee Leong Lee
Wee Leong Lee
08:31 16 Dec 19
Great service, knowledgeable and patient physiotherapists.
Ashley Lin
Ashley Lin
03:52 13 Nov 19
Xue ting was very friendly and skillful in managing my problems, she made the session engaging and manageable. Would definitely recommend consulting her for physio problems. The reception Ms Kim was also very nice and helpful in managing and explaining appointment schedule, generally had a very pleasant visit to the parkway parade branch 🙂
Inka Schroeder
Inka Schroeder
00:57 27 Dec 19
Wonderful place, very friendly front desk staff and I should say Jessie was great.
Ronnie Hair
Ronnie Hair
07:07 15 Oct 19
Great place with friendly professional physio therapist helping in recovery treatment!
Tan Wee Lin
Tan Wee Lin
05:56 25 Nov 19
Physiotherapy are very knowledgeable and very friendly & helpful front desk staff.
Colin Yeow
Colin Yeow
09:11 09 Sep 13
A welcoming, comfortable and overall great experience! From the first welcome to the treatment on the table, Core Concepts provides an excellent experience. The therapists are seasoned professionals who also have a personal touch - a rare combination, in my opinion. They take pains (no pun intended) to explain the situation to you in a way that is helpful and easily understood. Kudos! 🙂
YitKoon Gan
YitKoon Gan
02:05 10 Jun 17
After many different physio and massage sessions in different places, my experience with the core concepts team has been the best. I started seeing them for sports massage, and now for my knee rehab. The level of care and attention makes me want to do more for myself. Isn't this most important when one tend to slack off with the prescribed exercises?
David Carew
David Carew
07:14 15 Jan 20
Great business, very kind helpful staffBest sports massage
Andreia Hotta
Andreia Hotta
02:38 21 Jan 20
That’s the best place to recover my maternity rehabilitation.
Lui Nan
Lui Nan
02:48 19 Dec 19
knowledgable physiotherapy and friendly front desk
Nicola Harford
Nicola Harford
04:16 21 Oct 19
Great physio, with a wide and holistic range of treatment options. Have been coming here for a while for a few issues, and have had a great mix of treatment, from initial physio, rehab with a functional trainer and remedial massage. The team are well educated and communicates well, I feel very looked after here. The receptionists are friendly and professional. With thanks for helping me get back on my feet!
Nitin Nambiar
Nitin Nambiar
08:08 21 Jan 20
Been visiting core concepts over the last 6 years and must say they have a great set of physios all well trained and provide good treatments.
Jimmy Allen Poh
Jimmy Allen Poh
10:33 04 May 18
Friendly and really professional service! I immediately felt welcomed the moment I stepped into the clinic! The physio offered me great advice beyond what I had asked, which allowed me to have a deeper understanding as to why I had my issue in the first place. With this kind of service, I would honestly recommend this physio if you are serious about getting better.
Brett McLaren
Brett McLaren
10:08 02 Mar 18
Xue Ting has been working on my troublesome QL, hip girdle - basically the whole left lower kinetic chain! She has been patient, strong and cerebral in her approach to my 48 year old compensatory mechanisms. Her strong massage will finish with an assessment of muscle imbalance and poor activation with finally a retraining back to healthy movement.I’m impressed! Thanks Core Concepts!
Siangkiat Chong
Siangkiat Chong
06:51 13 Nov 19
The physiotherapist are attentive and pays alot of details on checking the location of the injury. On addition, the physiotherapist has alot of patience in explaining the detail of injury and each sessions were noted down for subsequent visits on recovery progess.
Cici Lu
Cici Lu
07:59 23 Oct 19
Everyone is very professional and helpful at Core Concept. Physio Xue Ting and Private trainer Rohini have helped me to manage my chronic shoulders and neck pain. I am 80 % better!
MY Kee
MY Kee
09:20 28 Feb 20
I had a knee pain due to excessive walking. Visited Core Concepts and they very quickly and correctly identified the issue, as IlIotibial band syndrome. Solutions, both short and long term are very effective and worked for me. Thank you!
BH Quah
BH Quah
09:03 12 Sep 13
I have been visiting Core Concepts for several years now with various issues including back and shoulder ache and pain. I suppose that's part of the ageing process. Although I sometimes require a few visits to cure it, I have found the therapists professional and knowledgeable. Keep up the good work..
Sandy Toh
Sandy Toh
07:10 12 Dec 17
I have been experiencing knee pains lately especially walking up and down the stairs. The pain was so bad that I was very concern. I chanced upon CoreConcept on FB and book an appointment with them at Camden Medical Centre. My therapist was Ken Liew, he is very professional and knowledgeable. He did a thorough job to assess my condition. To my surprise I felt immediate relieved on my knee after the first session with him! Amazing! Looking forward to my next session. 😊
Janet Koh
Janet Koh
06:20 07 Aug 18
Came to see Xue Ting with a broken shoulder for the last 6 weeks and was impressed with her attentiveness and ability to make me feel me feel comforted in my condition . Very dedicated and good therapist indeed .
Margrit Heinimann
Margrit Heinimann
11:24 19 Dec 18
I have been in physiotherapy and massage for quite a long time and with several staff members in Harbourfront and I was very happy with all of them. My special thanks for the good service and friendliness goes to Caro Cuypers, Jolene Ng, and Chong Pei Jing, as well as the receptionists.
Madiha Sadiq
Madiha Sadiq
04:57 15 Aug 17
i have tried different physiotherapy sessions with almost 10 physiotherapists in india and in Singapore, my back pain was treated well by CHERYLL, with God's grace , i was pain free only after Cheryll attended to me. Thank you Cheryll and core concepts for the great experience.
Bee Choo Gian
Bee Choo Gian
08:38 13 Dec 17
I have been experiencing great pain on my shoulder coupled with occasional numbness on my arm. Thanks to Ken Liew, I felt so much relieved after my first session. He was very patient and knowledgeable and had definitely made my 1st visit to a physiotherapy clinic a very memorable one. Thank you so much Ken
Wei Shin Cheah
Wei Shin Cheah
08:00 17 Oct 19
So far so good. Professional service and advise from both admin personnel and their therapists. Thumbs up! The only thing is the therapist’s schedules are usually very packed. Need to book in advance.
Royston Perera
Royston Perera
04:55 01 Nov 19
Effective therapy through knowledgeable and experienced therapist . Good ambience .
Lynn Wong
Lynn Wong
08:01 06 Sep 17
for my sis who has been suffering from knee/joint pain ; this is an great alternative to surgery and pain killer ..
Anastasia Chang
Anastasia Chang
12:05 06 Aug 19
Attentive & empathic therapists who take time & effort to listen and verify client's experience of conditions despite their tight schedule. One-stop Multi-disciplinary team approach to maximise client's outcome e.g. Remedial massage, Pilates, Functional Training. Flexible and tailored to each different client. A team of very experienced and responsible therapists. They discuss & plan out the treatment goals/targets and optimise every session so that client achieves benefits in shortest possible time. Offers value-based service that worths every visit and payment.
Ferdinand Mar
Ferdinand Mar
08:05 09 Jan 18
The physiotherapist here explained the problem very well and provided me with exercises that helped improved my condition.
Yen Tan
Yen Tan
09:43 27 Dec 18
My experience at Core Concepts has exceeded my expectations. I arrived there 2 years ago with aches and pains. Not only did my discomfort disappear after a few months, but I have been correcting my posture and building strength ever since. If my journey at Core Concepts were like climbing a mountain, then physiotherapist Chye Tuan put me at the foot of the mountain by getting rid of my aches and pains. After that, functional trainer Li Hoong developed my physical form, motivated me and increased my strength to climb the mountain. Last but not least, whenever I fell down along the way due to a busy schedule or stress, sports massage therapist Jessie helped me get up and get moving again. A very big THANK YOU to you all!! (One day I might just climb a real mountain that I never before imagined possible.) 👍👍👍
SamDaClown
SamDaClown
06:06 25 May 17
Very friendly and professional physiotherapist as well as receptionists within the clinic. Dr. Issac Wong is easy to approach and came up with alternative ways for me to strengthen my weak thigh muscles and it really helped in reducing my knee pain! Thanks 🙂
Erica Lee
Erica Lee
03:03 13 Dec 19
I’m glad to come to Core Concepts for treatment. It was recommended by my dentist. Ms Lynne Yee is my Physiotherapist, Ms Jessie Yee is my Massage Therapist and Ms Rohini is my Pilates Instructor. They work well together to help me to treat my leg and lower back problem. There is a great improvement in my recovery. The front desk staffs are friendly and helpful too.
Ruth Wong
Ruth Wong
06:43 19 Jul 17
Did a session of the facilitated stretch therapy with Li Hoong earlier this month, and she managed to resolve an issue I had with my right hip. I can run pain-free again!
Divya
Divya
01:28 28 Nov 19
Very professional and effective therapists. Thank you
Sonia Tandon
Sonia Tandon
08:10 12 Mar 20
This place is my go to for my physiotherapy needs. Whether it is my neck, shoulder or my feet that's giving me a pain, the senior therapists here just know how to help you. They are very professional and polite.
Elyse Sin
Elyse Sin
04:09 10 Dec 19
great therapy sessions! very helpful and effective!
Min X
Min X
07:42 12 Oct 19
Been coming here for 4 years now. The therapists are great; I always feel better after a session with Monica. Receptionists (including Carol) are friendly and always willing to help.
Nik N G
Nik N G
05:44 06 Nov 19
Great place to get my issues fixed. Physio and massage sessions were both so good. Front desk girls Nina and Carol are very polite, friendly and always helpful to get my appointments sorted out.
Edmund Siau
Edmund Siau
00:51 28 Jan 20
Friendly staff, physios and trainers who will explain your condition and the significance of specific exercises.
Clarence Yeong
Clarence Yeong
03:31 22 Oct 19
Been with core concepts for quite a few months, great knowledge and advice shared by therapists, esp from Ken. They have friendly and helpful staff at front desk as well. Great experience.
Chow Wei Li
Chow Wei Li
01:59 04 Jan 20
Great experience with shane and xue ting helping with my physio session for my injury sustained from a car accident. Thank you
man wai Lai
man wai Lai
04:04 14 Dec 19
Excellent care and practical exercises to improve. Thanks Ms Madeline for the trestment!
Yingling Huang
Yingling Huang
14:55 05 Jul 17
I am working with Yiren on my knee after my ACL/MCL reconstruction and recovery has been good! He does a thorough job to assess my progress each session and challenges me to push myself to get to various milestones. He's extremely friendly and helpful despite my many questions. Thanks!
Joelyn Ong
Joelyn Ong
07:50 18 Mar 20
My physiotherapist Yiren is very patient and encouraging from the start. He communicates very well about my problem and how he is guiding me to strengthen the right muscles. I was also directed to Sufian who helped me to target stretching and strengthening exercises. He makes the exercise sessions fun and engaging. I am grateful that my right knee has improved tremendously and I got discharged today. Thanks Yiren and Sufian, and to all the helpful service staff at Core Concepts.
Charmaine Lara
Charmaine Lara
06:39 18 Nov 19
Physio sessions for my ACL have been great so far, every session has improved me. Friendly and nice staffs, recommended to visit!
Claire Loh
Claire Loh
03:33 27 May 17
Very professional and friendly staff! Lenia was really experienced and she detected the problem and managed to relieve my upper back pain by the second week. She also taught me exercises to be done at home which helped speed up the healing and recommended Ivy for deep tissue massage to alleviate my muscle tightness in my back. Despite my low threshold for pain, Ivy did a wonderful massage which enabled more back movements without any more pain just by one session. Great job Lenia and Ivy! Thanks for everything! I am on to Pilates at Core Concepts next! 😊
Siew Goh
Siew Goh
08:10 11 Jan 14
I have been visiting Core Concepts since 2012, at first for my neck and shoulders problem and then my lower back pain. Chye Tuan has been my physiotherapist (aka savior) and I found him very professional, friendly, and feel that he genuinely cares for the well being of his clients. When I was better after 7 sessions of physio for my neck and shoulders pain, Chye Tuan wished me well and told me that he hoped he would not have to see me again. Unfortunately, about a year later I had to go back again and this time for lower back pain. The set of exercise regimes Chye Tuan taught me have been helpful for self-managing and I sincerely thank him for his help!
Daffodil Lee
Daffodil Lee
04:15 07 Nov 19
Location is excellent and the place is very clean.
Brooke Wollett Rimondi
Brooke Wollett Rimondi
03:00 05 Jun 20
They were quick to respond, very personable and kind. I came in pain and left feeling so much better. They really understand the root of the issues and give quick results! I highly recommend!
Wan Ling Tok
Wan Ling Tok
04:44 14 Dec 19
Very friendly and approachable staff. Excellent service throughout and always thoughtful in their actions 😬
Esther Lee
Esther Lee
05:41 29 Oct 19
Core Concepts is a nice place with good therapist like Jolene, very professional. Not to forgot, the friendly recep Daphnne who is always ready to welcome anyone with a heart-warming smile and her professionalism in attending to our queries and always making us feel at ease. She definitely brighten up my day even when I'm in pain.
瑜夏
瑜夏
03:18 13 Dec 19
Friendly people and the therapists are very professional. Alleviates my issues most of the time.
Shino Tutu
Shino Tutu
04:31 11 Dec 17
Hi I am Sally and I am in my late sixties. I have endured a year of thigh(joint) pains and thought that it must be due to old age. Visited Core Concepts at Novena and after only 2 sessions, my condition improved so much that I was able to climb stairs easily again. THANKS to my Physiotherapist Samuel Ong who is extremely polite, professional and knowledgeable.
Chidambaram Periakaruppan
Chidambaram Periakaruppan
10:52 30 Oct 13
I came back suffering from a really tight Achilles' Heel after a really long backpacking trip and by sheer luck the first person I saw was Chye Tuan. That was in 2010 and since then I have suffered pulled necks, a tight ITB, tight hip muscles and an ACL reconstruction. Through out all this Core Concepts has been there helping me with the pain and sometime putting me through more pain just so I can get better. Chye Tuan and Cindy are excellent as are the rest of the team I'm sure. You are in very capable hands.
Dirk Verbiest
Dirk Verbiest
03:10 04 Nov 19
Core concepts is a one shop stop for all bodily issues you have: physio, massage and functional training. When I got to know them I got diagnosed with slip disc. Pilates did no longer help and three surgeons told me the only option is surgery. Now, 2 years later I can take an intercontinental flight without pain, swim more than 1000m, even started running 5km and WITHOUT SURGERY. Thanks Sam, Kelvin and team!
Steph Chu
Steph Chu
01:39 04 Jan 20
Core concepts provide great service and all their physios are dedicated and professional. Madeline is very knowledgeable and patient and is highly recommended.
Seth Chua Xianyi
Seth Chua Xianyi
02:04 23 Dec 19
Yiren is a great physiotherapist! He was communicative with my rehab plan and answered all my questions on other ways to stay nimble. Highly recommended!
Samta Menghrajani
Samta Menghrajani
09:16 02 Dec 19
Great service, very accommodating with work and travel schedules and kind therapists.
Kavita Sonapal Kaur
Kavita Sonapal Kaur
03:46 06 Nov 19
I managed to fix a painful muscle strain. Each session was good and I learned exercises that could help me avoid future injuries.
Sandra Gani
Sandra Gani
03:48 16 Dec 19
It’s v helpful. Cheryl knows the core problem of my neck stiff. One time I see her, straight away I feel much better.
Johanna Tan
Johanna Tan
04:33 19 Nov 19
Friendly and professional therapists and staff. Highly recommended
Joel Tian
Joel Tian
01:27 27 Nov 19
Popped by Core Concepts recently for injury to my back/neck region, and I’ve seen significant improvement since then! I greatly appreciate how detailed and meticulous the guys at Core Concept are in diagnosing, providing consult/explanation/practical tips and treating the injuries. Scheduling appointments are relatively convenient as there are various channels (eg call, SMS) to pick from, and the automated SMS reminders are useful of keeping track thereafter. Receptionists and Therapists are generally pretty friendly yet professional, which makes for a conducive environment to get treated at!
Melvin Goh
Melvin Goh
12:57 10 Oct 13
I practice martial arts so i'm pretty prone to leg injuries. I can always rely on Core Concepts to pinpoint the exact problem that i have and give the correct exercises to help me recover. Wonderful job guys!
Yulia Fernández Marcos
Yulia Fernández Marcos
06:35 13 Mar 20
Before I came here, I was told that I need a knee surgery, but the doctor Samuel gave me a lot of hope to avoid that and working with Heng Li; I have made A LOT OF PROGRESS strengthening my knee, legs and upper body and it looks like I’ll be soon back to my working out routine at the gym!!!They both are very professional and they have been taking amazing care of me!! I highly recommend them and I also want to mention that the two ladies at the reception are really kind and helpful with every appointment and insurance matters! If you want to improve with a quality team, you should definitely come here to Core Concepts!
Junhao Lam
Junhao Lam
07:28 19 Nov 19
Very professional service from the people here! Friendly environment and the therapist and trainers will ensure that they know your condition well and provide the best advice and treatment. My injury have improved a lot since I started! 👍🏻
Pao-Tang Kao
Pao-Tang Kao
03:27 09 Oct 13
Aptly named. They focus on improving one's fundamental carriage and educating the patient to use simple exercises. They are the go-to people for me.
Andrea Tham
Andrea Tham
07:10 15 Oct 19
The treatment plan and patience of the staff has been working to improve my injury condition
Willy
Willy
05:34 21 Oct 19
Cheryl is both skillful and caring.She goes into the root causes of the patient's pain problem and carefully works out a healing plan together with the patient .Her medical skills and knowledge coupled with her medical ethics are rather encouraging for me as a chronic neck pain sufferer who have received other forms of pain management treatments before.After a few sessions of treatment and doing the exercises she taught me, I am feeling better and I think I should be on the road to further recovery.Thanks Cheryl and Core Concepts.Paul
Pei Yee Wong
Pei Yee Wong
02:56 20 Sep 17
Li Hoong is a very dedicated sports massage therapist and functional trainer. Her ultimate goal is the client's holistic well-being. Highly recommend.
Theressa Lim
Theressa Lim
13:50 28 Nov 18
Very professional and caring Therapists. My left foot has been hurting for months. After 3 sessions with the therapist, 80% of the pain was gone. However, the remaining 20% still lingered on. They then had me do the functional training. After few sessions, I am left with only 2% of the pain and I am being discharged. The team is very professional and effective. Thanks everyone!
Grace Chew
Grace Chew
10:27 24 Oct 19
Shane is very experienced and every session I felt relieved at your shoulder
Tan Lek Kiau
Tan Lek Kiau
03:06 17 Oct 19
Happy with the service and care that Core Concept has given and provided. After 3 sessions it shows sign of improvement to my shoulders. Will definitely recommend friends and colleagues and thanks for my boss who recommended me to Core Concept. Thank you.
Victor Seow
Victor Seow
04:15 24 Oct 17
My experience with Ken has been enriching. He has helped to make me understand the cause of my injury and alleviate the discomfort from my foot. Look forward to seeing him in the future.
Wilfred Yeo
Wilfred Yeo
07:23 14 Dec 19
Did not expect myself to make such a speedy recovery in just 3 months and it's all thanks to the amazing physiotherapists and trainers. They have put in their time and effort into making sure that every patient receives ample training and treatment. I highly recommend Core Concepts to anyone suffering from muscle related injuries.
Ken Lim
Ken Lim
02:08 05 Dec 19
Patient and friendly therapist who explain clearly how to work on e injury to recover better, nice front desk staff who are very helpful too
Valerie Lee
Valerie Lee
00:05 24 May 19
My last visit to this place was in 2013! I had a terrible pain near right collarbone area and I googled, worrying it might be a frozen shoulder or worst AC! I wanted to see Pui Wan, unfortunately she was fully booked out. They referred me to Wei Juan. She’s amazing. She assured me it’s just a whole bunched up muscle that’s causing the extreme pain. She worked on it for almost 20 mins and followed by ultrasound heat treatment. The next day, the pain had subsided and I could move my arm forward and overhead. I am so relieved. I will be going back to her for another follow up. I must say that through this experience I fully with past reviews that Core Concepts have a very good team of professionals therapists who are very experienced and passionate about their work. The only area they need to work on is their first line of contact service. Regular clients will be forgiving of their lack in customer service as they know their therapist will do a splendid job! Others may not like a bad start if front line fails them. All the very best.
Garett Lim
Garett Lim
08:18 10 Dec 19
My choice of place when I have muscle pain as the physiotherapist are knowledgable and very friendly front desk staff too.
Gary Theis
Gary Theis
03:00 20 Sep 17
Very friendly and helpful staff, no problem getting appointments, and while obviously not the most fun humans can have, my shoulder is a lot better for their efforts.
Lilian Tan
Lilian Tan
08:01 18 Dec 19
The physio therapist is very knowledgeable and caring.
Linda Goh
Linda Goh
23:50 26 Aug 19
The only physiotherapist that solve my problem and make sure I feel better before she lets me go. Cheryl is really good. Love Core Concepts cos of her! Thank you, Cheryl!!
Marco Papa
Marco Papa
06:12 06 Sep 17
I've tried many sport therapist in Singapore and I find Core Concept just being the best.
Timi Siytangco
Timi Siytangco
08:10 26 Nov 19
Professional knowledgeable therapists, great service
Jocelyn Pang
Jocelyn Pang
00:56 24 Dec 19
Very experience and professional. Chye Tuan is great. He will take the time to understand the issue, explain the details and how to manage it.
Stefanus Du Toit
Stefanus Du Toit
04:00 19 Jan 18
Proper evidence-based physiotherapy. Shane was able to help me recover from an injury very effectively. He was thorough and spot-on in his diagnosis, and provided clear instructions patiently to help me continue the healing on my own.This is one of several Core Concepts locations, at the base of a PwC building. From what I've heard their services are consistently good across locations.
Varun Sharma
Varun Sharma
03:05 12 Jul 18
They adopt a scientific and personal approach. The therapists put in a lot of effort to diagnose the issue before attending to it. Overall, I would strongly recommend their professionalism and methods.
Smarty Wei
Smarty Wei
04:58 23 Oct 19
Came for a massage session with Jessie & it was a fantastic experience. I was blown away by her service & massage skills! The front desk ladies Carol&Nina are a bunch of cheerful, helpful & pleasant people. Will definitely recommend Core Concepts to my family & friends! Keep up the good work guys!
Whye Mun Kuan
Whye Mun Kuan
22:43 06 Sep 17
Lee Hoon was very encouraging with me on my recovery exercises.
Jayce Lin
Jayce Lin
04:05 07 Dec 19
Professional, knowledgeable personnel, in addition kind and helpful! What more can one ask for!